終端對IoT設備的支援：簡化支援和監控以實現最高效率
Splashtop 符合 SOC 2 標準，並支持其他行業和政府標準和法規，包括 GDPR，CCPA，PCI，HIPPA 和 FERPA。
透過遠端監控和支援優化IoT運營
透過臨機和主動的遠端支援功能，保護您的 IoT 投資並盡可能延長正常運作時間。在業務高峰時段提供按需裝置支援，避免裝置長時間停機。遠端監控和管理裝置，確保裝置持續更新並維持業務營運順暢。
使用遠端存取工具提高技術人員的工作效率
技術人員得以快速管理和回應支援要求，盡可能避免因為任務中斷而影響到營收。透過遠端存取，集中式 IT 團隊可以同時支援更多位置，也不必在當地派駐 IT 技術人員。技術人員還可以運用先進的監控和警示功能來主動解決問題，進而提高效率並降低成本。
透過擴增實境支援最大限度地減少現場技術訪問
存取現場行動裝置的相機，體驗互動式擴增實境註釋和語音通訊。快速解決問題，特別適合裝置無法連接網際網路的情況。遠端或 2 級技術專家可以如親臨現場般排除故障，然後為現場工作人員提供逐步引導。不必派遣技術人員到場，而只需花費同樣的時間，就能夠快速解決問題。
產業方案
Splashtop IoT 遠端支援的 10 個主要功能
- 支援各類裝置，包括行動電腦、強固型裝置和掃描器、Kiosk、數位看板、POS 系統、ELD 等
- 監控線上狀態
- 一對多 APK 推播安裝
- 遠端重啟和檔案發送
- Android 系統詳細目錄和報告
- Android Enterprise 可搭配現有 MDM 解決方案輕鬆執行 AppConfig 和部署
- Augmented Reality (AR)
- 支援 Raspberry Pi
- 雲端或內部部署
- 包含 TLS 和 256 位元 AES 加密技術的完整安全功能
IoT終端存取：支援的平台和作業系統
Key Benefits of Remotely Accessing IoT Devices
Remotely accessing IoT devices brings numerous advantages that can significantly enhance business operations:
Enhanced Operational Efficiency: By remotely accessing IoT devices, businesses can manage and monitor their networks without the need for on-site visits. This leads to more streamlined operations, faster decision-making, and reduced downtime.
Real-Time Troubleshooting and Maintenance: Remote access allows for immediate troubleshooting and maintenance of IoT devices. Issues can be diagnosed and resolved in real-time, preventing potential disruptions and ensuring continuous operation.
Scalability Across Multiple Locations: As businesses grow, so does their network of IoT devices. Splashtop remote access provides the scalability needed to manage a large number of devices across multiple locations, without the need for additional infrastructure or on-site staff.
Strengthened Security Measures: Regular remote updates and security patches ensure that IoT devices remain secure against evolving cyber threats. Remote access also enables the implementation of advanced security protocols, safeguarding sensitive data and maintaining compliance with industry standards.
Cost Savings and Resource Optimization: Remote access reduces the need for physical travel and on-site maintenance, leading to significant cost savings. Resources can be reallocated to other critical areas of the business, further enhancing productivity and efficiency.
These benefits make remote access to IoT devices not just a convenience, but a strategic advantage for businesses aiming to maintain agility, security, and efficiency in an increasingly connected world.