![Sarah Laoyan headshot](https://images.ctfassets.net/5i1m3im8l2b5/2sGFV3eKijjQEcAoz5vHt3/b6986958e0c968aeeabe5a9400c716a4/sarah-laoyan-headshot.jpg?w=120&h=120&fl=progressive&q=75&fm=jpg&fit=fill)
Sarah Laoyan
Content Marketing Specialist
Sarah Laoyan is a content marketing specialist at Splashtop. She's an advocate for any technology that helps improve collaboration for remote workers. When not writing, you can find her knitting or crocheting with a cozy beverage nearby.
Articles by Sarah Laoyan
![Closeup of a laptop keyboard and screen](https://images.ctfassets.net/5i1m3im8l2b5/5Z5XrMoz2lj1NPMvx1ljLe/853e0aa61fa4a9b170a32f4f07b7979b/what-is-remote-desktop-protocol.jpg?w=300&h=200&fl=progressive&q=75&fm=jpg&fit=fill)
Working Remotely
What is a Remote Desktop Protocol (RDP)?
![Gold medal with number 1](https://images.ctfassets.net/5i1m3im8l2b5/3ICOY5YIaHlu8xeUXDOzsI/07196f3238389fc01259c9608cf61622/best-remote-support-tools.jpg?w=300&h=200&fl=progressive&q=75&fm=jpg&fit=fill)
Comparisons
Top 10 Remote Support Software Tools in 2024
![A Mac laptop displaying code for API connectivity on a wooden desktop.](https://images.ctfassets.net/5i1m3im8l2b5/2q217MRoUVqYIYVn15Qf2x/db870a63f0faeee6df447ea7b57eedf2/efficient-workflows-splashtop-api.jpg?w=300&h=200&fl=progressive&q=75&fm=jpg&fit=fill)
IT & Help Desk Remote Support
Streamline IT Workflows with Splashtop’s Open API
![A Mac laptop on a desk in front of two other Apple monitors.](https://images.ctfassets.net/5i1m3im8l2b5/5kLV0IdxS2tB5vG6esWL3P/00e1ef1ab33d32a74af8775602f9202d/remote-desktop-mac-to-windows.jpg?w=300&h=200&fl=progressive&q=75&fm=jpg&fit=fill)
IT & Help Desk Remote Support
How to Remote Desktop from Mac to Windows
![Woman standing in front of computer servers with her laptop in hand.](https://images.ctfassets.net/5i1m3im8l2b5/K9Y8NrIwf1HlxhAKpbbhs/f94158e424f90cd4145a84431b45a15c/easyvisa-ev-reach-alternative.jpg?w=300&h=200&fl=progressive&q=75&fm=jpg&fit=fill)
Comparisons
The Best Alternative for EasyVista EV Reach On-Prem
![An IT Leader on her laptop standing in a server room.](https://images.ctfassets.net/5i1m3im8l2b5/5EyF7MC3dlmJfy7kuIKhwc/880ede0029f0ac6d9b0996e8ac81cc3a/strategies-for-scaling-it-operations.jpg?w=300&h=200&fl=progressive&q=75&fm=jpg&fit=fill)
IT & Help Desk Remote Support
5 Strategies for Scaling IT Operations
![A laptop sitting on a desk displaying a VPN screen](https://images.ctfassets.net/5i1m3im8l2b5/39AJYJ5LeuHs9svRDWRkv5/c69dea49fb0697f739beeb2b0ac9b9bd/vpn-security-risks.jpg?w=300&h=200&fl=progressive&q=75&fm=jpg&fit=fill)
Security
Security Risks of a VPN
![A graphic designer sitting at a tablet connected to a laptop while working remotely](https://images.ctfassets.net/5i1m3im8l2b5/7G26SKF7i6GZBnBGWCrXld/0ad35d623eed822db60cc9190ef16895/graphic-designers-work-remotely.jpg?w=300&h=200&fl=progressive&q=75&fm=jpg&fit=fill)
Working Remotely
Can Graphic Design Be Done Remotely?
![Woman coding on a laptop sitting at a coffee table.](https://images.ctfassets.net/5i1m3im8l2b5/6AwQ1mo3h9Jn9ec7KD5SyR/fe7c619d39d95407ea32cc9c3a89d08f/ensuring-data-protection-remote-access.jpg?w=300&h=200&fl=progressive&q=75&fm=jpg&fit=fill)
Security
Ensuring Data Protection in the Era of Remote Access
![A woman sitting at a desktop computer.](https://images.ctfassets.net/5i1m3im8l2b5/4bf0Mckgu8pZzVjGXyTa1g/f8623f0ee43791613b6adec2513d21b6/remote-desktop-software.jpg?w=300&h=200&fl=progressive&q=75&fm=jpg&fit=fill)
Remote Access Insights
What is Remote Desktop Software?
![A close up of a computer monitor displaying video editing software.](https://images.ctfassets.net/5i1m3im8l2b5/1B1DgcLO7WocfYMIuJV1Kn/4a68d55610edc49816380645b9762afe/always-on-entertainment-remote-access.jpg?w=300&h=200&fl=progressive&q=75&fm=jpg&fit=fill)
Working Remotely
How Remote Access Supports Always On Entertainment Businesses
![A man sitting and using his laptop to remotely access his Ubuntu desktop.](https://images.ctfassets.net/5i1m3im8l2b5/63B4rA3I5VclQxsCePeYym/f9accbba814bd8de142e0d8b1c0e8195/how-to-remote-desktop-ubuntu.jpg?w=300&h=200&fl=progressive&q=75&fm=jpg&fit=fill)
Remote Access Insights
How to Use Splashtop Remote Desktop to Ubuntu
![A person using a tablet to remotely access a school lab computer. The tablet screen shows the skeletal structure of the human body.](https://images.ctfassets.net/5i1m3im8l2b5/4kUGmvk2uHCoNI4kVajrUk/10bcaa3353e5cabf747c7fc68ae1ff36/remote-access-for-schools-teachers.jpg?w=300&h=200&fl=progressive&q=75&fm=jpg&fit=fill)
Remote Learning & Education
Remote Access for Schools & Educators
![A student studying in a courtyard on a laptop using remote access software.](https://images.ctfassets.net/5i1m3im8l2b5/17bv9sThXtwOYYxsUnOVHl/01dc21009205d3f8894b9fa3c183c57c/remote-desktop-software-enhances-blended-learning.jpg?w=300&h=200&fl=progressive&q=75&fm=jpg&fit=fill)
Remote Learning & Education
How Remote Desktop Software Enhances Blended Learning
![A Mac laptop displaying a photo editing software on a desktop in a library.](https://images.ctfassets.net/5i1m3im8l2b5/1wJkWri5Tky1t30D35Juls/d02555b7997709b1d2a915277fcfd1be/remote-support-hybrid-workforce.jpg?w=300&h=200&fl=progressive&q=75&fm=jpg&fit=fill)
IT & Help Desk Remote Support
5 Remote Support Features IT Needs to Support a Hybrid Workforce
![A group of students sitting in a classroom with various digital devices.](https://images.ctfassets.net/5i1m3im8l2b5/6vKtNs2ZrtEz5qBClTLJmK/1d4cfe8bf2956523478072a4764e860b/consolidate-edtech-stack.jpg?w=300&h=200&fl=progressive&q=75&fm=jpg&fit=fill)
Remote Learning & Education
5 Strategies for Consolidating Your EdTech Stack
![Writing in a notebook at a desk while looking at a computer](https://images.ctfassets.net/5i1m3im8l2b5/6aXaMfkXpCM6bKNv51G5zC/115b867f3ac2215b5e8a80953163b8a3/splashtop-ensures-fast-connection-minimal-latency.jpg?w=300&h=200&fl=progressive&q=75&fm=jpg&fit=fill)
Remote Access Insights
How Splashtop Ensures Fast Remote Connections & Minimal Latency
![A worker on the phone in front of a desktop computer looking at a different mobile device in their hand while receiving remote support.](https://images.ctfassets.net/5i1m3im8l2b5/757UkpD93RzQyIGqBQKrzb/e64c8097511658a15a95c47e7078be27/remotely-support-mobile-devices.jpg?w=300&h=200&fl=progressive&q=75&fm=jpg&fit=fill)
IT & Help Desk Remote Support
The Best Ways to Remotely Support Mobile Devices
![Italo Nava, our Senior Director of Sales and Customer Success, sits down with Susan Li, Senior Director of Product Management, and Yanlin Wang, the Vice President of Advanced Technology, to discuss the development of Splashtop Secure Workspace.](https://images.ctfassets.net/5i1m3im8l2b5/hxU3pvspaQinUKkSZMZWm/d696c65cb3a41bd4765af1f81759e2db/splashtalks-secure-workspace-episode.jpg?w=300&h=200&fl=progressive&q=75&fm=jpg&fit=fill)
Security
Splashtalks Recap: Zero Trust & Reinventing the Secure Workspace
![A black laptop sitting on a table displaying an email message regarding fraudulent behavior.](https://images.ctfassets.net/5i1m3im8l2b5/gx4RmyXusQYdifSRhdsIi/eaf7777dc631270fd0f4bbecf092b463/securing-non-technical-vulnerabilities-cybersecurity.jpg?w=300&h=200&fl=progressive&q=75&fm=jpg&fit=fill)
Security
Securing the Non-Technical Vulnerability in Cybersecurity
![A screen with a cursor pointing over the word security](https://images.ctfassets.net/5i1m3im8l2b5/7CmcKPM4ku8MCRRPWCjWtP/8d069fbe55541751345d5c9df0c0ec78/splashtop-gdpr-compliant.jpg?w=300&h=200&fl=progressive&q=75&fm=jpg&fit=fill)
Security
How Splashtop Upholds GDPR Compliance
![A laptop computer displaying multiple lines of code.](https://images.ctfassets.net/5i1m3im8l2b5/6QtuLrD88grL8JmkNRnotY/f9a19e45e240dac0bd573db2466c4edc/consolidate-it-productivity.jpg?w=300&h=200&fl=progressive&q=75&fm=jpg&fit=fill)
IT & Help Desk Remote Support
How Tool Consolidation Improves IT Support Productivity
![Vintage scale in a storefront window balancing two different bowls.](https://images.ctfassets.net/5i1m3im8l2b5/7qeRV8KriQWRtxPdqjUgMJ/0a104a1e2a061e65bf1b663b0bff34be/balancing-it-cost-efficiency.jpg?w=300&h=200&fl=progressive&q=75&fm=jpg&fit=fill)
IT & Help Desk Remote Support
How to Balance Cost-Cutting and IT Efficiency with Splashtop
![A dual monitor Mac desktop display using Splashtop remote access.](https://images.ctfassets.net/5i1m3im8l2b5/3jt0HGNrq4gy0WYLcToPK4/ebfcfcdccf2abdff5fc5b42eebd49ce3/remote-access-multiple-monitors.jpg?w=300&h=200&fl=progressive&q=75&fm=jpg&fit=fill)
Working Remotely