Customer Success Founded on Accessibility and Transparency

Customers aren't a number in a ticketing system for us—they drive all that we do. Our Head of Customer Success, Stephen Ng, once said, "I wake up every day thinking about how we can make our customers successful with our solutions." That's why it's our mission. When you need help, we're there.

We make sure we're available when you reach out. Unlike other remote access providers, we have support, sales and customer success employees staffed all over the world. Our teams are located in the US, Japan, Taiwan, China, Singapore and the Netherlands.

Getting in contact with us is always easy and hassle-free. All customers can call Splashtop’s international phone lines to speak with another human, and we offer chat support with real people—not robots—during business days!

Check out our Contact Us page to explore all the ways we can connect.